Let Your Place Nature!                                                Let Your Life Better!                                     Let Your Love Forever!                             Let Your Place Nature!                                                Let Your Life Better!                                     Let Your Love Forever!                                        Let Your Place Nature!                                                Let Your Life Better!                                     Let Your Love Forever!                                         Let Your Place Nature!                                                Let Your Life Better!                                     Let Your Love Forever!                                              Let Your Place Nature!                                                Let Your Life Better!                                     Let Your Love Forever!

......The Hoang Dien Company reserves the right to refuse any small order or the product out of stock.

The Hoang Dien Company is not responsible for the product after it has been delivered and therefore cannot accept responsibility for product which is handling poorly during the shipping processes.

Our shipments are carefully packed to insure a damage free arrival at your location. However, occasional damage does occur. Before unloading and your orders, please verify that all packages have arrived and free of damage. All visible damages must be noted on the freight bill and agreed by you and delivery person in order for us to send you your replacement as soon as possible. We strongly recommend that all cartons and packages be opened and inspect immediately, since delays in filling concealed damage claims are costly to you. We only want your purchasing experience to be the best as it can be with as little hassle and problems as possible.

The Hoang Dien Company shall not be responsible for any failure of delivery or delay caused by any Act of God, war, unnatural events, strike, industrial stoppage or unrest, fire, earthquake, shortage of suitable labor or materials, unavailability of or delay in transportation, government act or any other event beyond our controls.

The Hoang Dien Company shall not in any circumstances be responsible for any loss or damage caused by delay in delivery of the goods.

The Hoang Dien Company will honor all orders.  However, we recommend that you place an order with a minimum of $300 or more to reduce the shipping cost. Any cancellation after an order has been placed shall be not accepted by the Hoang Dien Company.

The delivery time will depend on choice of shipment: air delivery, sea delivery, and order quantities.

Most of the products supplied by the Hoang Dien Company may not look identical to those shown on the website due to the uniquely nature of handicraft product. In addition to our existing designs and decorations, you may request an addition of your own custom design.

The payment term is T.T (Telegraphic Transfer – 100% in advance) for any order less than $10,000 and L/C (Irrevocable L/C on site 100%) for any order valued higher. Noted that all transactions to our bank will be confirmed as soon as they are clear.   

All product price of Hoang Dien Company are FOB – HoChiMinh City port.

The Hoang Dien Company carries a policy that the customer is always right, however in some circumstances we retain the right to refuse any action which is not in the best interest of the Company or the individual client

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